1 Provide feedback or make a complaint
Everyone has the right, under the NHS constitution to provide feedback, comments or to make a complaint about health services. The way in which you do this, depends on the services that you have used.
For example, feedback for GP services should be given directly to the local surgery, via the practice manager or the receptionist. Feedback for hospital services are managed by the hospital trust, most often by a dedicated complaints team.
You can find out more about how to provide feedback or make a complaint about health services in Tower Hamlets by visiting the Complaints and Comments page of our website.