Integrated Personal Commissioning programme

The Integrated Personal Commissioning (IPC) programme is a new voluntary approach to blending health and social care funding for individuals with complex needs, as set out in the Next Steps in the NHS Five Year Forward View.

Through the IPC programme, individuals, their carers and families can take a more active role in their health and wellbeing, with greater choice and control over the care they need.

The IPC programme aims to improve, integrate and personalise care and services people receive as well as improve how professionals across health, social care and education work together to support people identify outcomes/goals that are important in their lives

 Tower Hamlets is focusing on the following four groups of people:

  • Children and young people with complex needs, including those eligible for education, health and care plans.
  • Adults with multiple long-term conditions such as COPD and diabetes.
  • Adults with learning disabilities, including those who are in or at risk of being placed in institutional settings
  • Adults with mental health needs, including those eligible for the Care Programme Approach


NHS Tower Hamlets Clinical Commissioning Group is delivering the programme in partnership with London Borough of Tower Hamlets and two voluntary sector organisations: Real and Bromley by Bow Centre.

Including Tower Hamlets, there are 18 sites across England participating in the programme. The ambition from NHS England is that the learning from all sites participating in the programme, this will then inform the wider roll out of IPC across the country, due in

In addition, Real have also been involved in setting up a peer support group called ‘Realising Change’. This group is made up of local people with lived experience of accessing health and social care services, either personally or as a carer. This group can support you through the programme or answer any questions you may have, from a user’s perspective.

A couple of documents on frequently asked questions (FAQ) have been prepared to answer any questions you might have about PHBs and the IPC programme, how they work and who you need to contact if you are interested in finding out more. To download these, please refer to the 'Downloads' section below.