Performance and quality

Tower Hamlets Clinical Commissioning Group Performance and Quality team work with our commissioning partners and patient groups to ensure that the services are safe, effective and high quality. The team work in partnership with our providers to promote a culture of openness and transparency where mistakes are learnt from and where a culture of quality improvement is influenced across the local health and social care community.

In response to the Francis Report and following the publication of ‘Hard Truths’ – the government’s response to the recommendations in the Francis Report, Tower Hamlets Clinical Commissioning Group undertook a benchmarking exercise to understand where we were against the recommendations.

Our performance and quality framework outlines the quality assurance mechanisms we use to ensure that the services we commission are safe, clinically effective and improve outcomes for patients.

The safety and welfare of children and vulnerable adults is of paramount importance to Tower Hamlets Clinical Commissioning Group. We also have included adult safeguarding information and documents on MCA and DoLS.