Adult safeguarding

NHS Tower Hamlets CCG is committed to protecting the most vulnerable adults in the borough, and the safeguarding of adults at risk is an integral part of the NHS services we commission.

Our vision is to ensure that Tower Hamlets is a place where everyone is able to live an independent life free from harm. You can read more about our commitment to adult safeguarding in the NHS Tower Hamlets Safeguarding Plan.

Tower Hamlets has a Safeguarding Adults Board (SAB) to assure itself that safeguarding arrangements in place locally act to safeguard vulnerable adults in Tower Hamlets. The SAB meets regularly and is made up of a number of organisations, including the London Borough of Tower Hamlets, the NHS, care providers, service users, housing providers and forums and the Care Quality Commission.

The CCG also has a designated lead for safeguarding adults who supports all aspects of this work.

What it means to be at risk

An adult at risk may be a person who:

  • is frail due to ill health, physical disability or cognitive impairment
  • has a learning disability, physical disability and/or a sensory impairment
  • has mental health needs including dementia or a personality disorder
  • has a long-term illness/condition
  • misuses substances or alcohol
  • is a carer such as a family member/friend who provides personal assistance and care to adults and is subject to abuse
  • is unable to demonstrate the capacity to make a decision and is in need of care and support.

How to raise a concern about an adult

In an emergency situation call 999. If you want to report any other type of crime call 101.

If you want to raise a concern, report the abuse of a vulnerable adult or find out more information, you can call the Assessment and Intervention Team on 020 7364 5005. You can also email or complete an alert form and send it to

You can visit a local library, one-stop shop or leisure centre for support in helping you report abuse. To report abuse to the police please contact the Tower Hamlets Multi Agency Safeguarding Hub on 020 3276 3501 or email

Useful Guides

Other useful guides and information sheets are available to download, including information on mental capacity acts (MCAs), deprivation of liberty safeguards (DoLS), NHS England safeguarding guidance and FGM risk and safeguarding. If you need more information, contact us on 020 3688 2500 or by emailing  

Useful Links

Children’s safeguarding

Safeguarding children is everybody’s responsibility and adults have a duty to report abuse.

We commission services to safeguard and promote the welfare and wellbeing of all children in Tower Hamlets. This involves working closely with our partners, especially the London Borough of Tower Hamlets.

Further details can be found on the Tower Hamlets Safeguarding Children Board website

New Safeguarding Multi-agency Arrangements

As required by Working Together to Safeguard Children 2018 the statutory agencies for Children’s, Tower Hamlets CCG, the London Borough of Tower Hamlets and Metropolitan Police Service have collectively come together to agree and sign off the new multi- agency safeguarding arrangements.