GPs from NHS Tower Hamlets Clinical Commissioning Group (CCG) are inviting local people to have their say about hospital services at one of four listening events being hosted by the Care Quality Commission (CQC) across east London from 5 to 6 November 2013.
The CQC is the independent regulator of health and social care which monitors, inspects and regulates services to ensure organisations meet high standards. The listening event will help Barts Health NHS Trust to identify areas of improvement in its acute hospitals; Royal London, Newham, Whipps Cross, London Chest, St Bartholomew’s and Mile End Hospital.
The inspection team will be talking to doctors, nurses and other hospital staff as well as patients, but it is important they hear the views of people who have used the services in the past or experienced one of the local hospitals.
To ensure the views of patients and the local community are properly heard, members of the public are being encouraged to attend the following listening events:
- Tuesday 5 November, 6.30pm, Stratford Town Hall, The Broadway, E15 4BQ
- Tuesday 5 November, 6.30pm, Leyton Orient Football Club, Brisbane Road, E10 5NF
- Wednesday 6 November, 6.30pm, Tarling East Community Centre, Martha Street, E1 2PA
- Wednesday 6 November, 7.30pm, Queens Road Community Centre, 215 Queens Road, Walthamstow, E17 8PA
Dr Sam Everington, Tower Hamlets CCG Chair and a local GP, said:
“These listening events are a great way for the local community to talk about their experiences of care and tell the CCG and the CQC what improvements they’d like to see to their local hospitals. Patients, residents and those who work in Tower Hamlets will all have the opportunity to talk directly to CQC inspectors to aid them in their inspection of Barts Health NHS Trust to ensure that the care provided to the local community meets the fundamental standards of high quality, safe, effective and compassionate care.”