Urgent and emergency care

Winter Services

GP appointments are available every weekday and weekend at our GP access hubs between 8am and 8pm. These appointments can be booked by calling your own GP practice as usual during working hours or by calling NHS 111.

We are working to transform urgent and emergency care within Tower Hamlets by developing a more integrated system that ensures that people are seen in the right place, at the right time, by the right people.

Through considerable engagement with local residents, we know that patients often find it difficult to know where they should go when they need urgent care, due to an overlap and duplication of services.

Working with patients and our partners in Tower Hamlets and across north east London, we have been looking at ways to:

  • Make it easier to find out where to go for treatment using a single phone number – NHS 111.
  • Be seen and treated by professionals other than GPs and A&E doctors, making the most of pharmacies and nurses.
  • Work towards a seamless experience for patients so they are not passed across the system several times.


For more information or to give feedback on any of the information on this page, please email us.