For the purposes of the Data Protection Act 1998 (the "Act") the data controller is Tower Hamlets Clinical Commissioning Group, 2nd Floor Alderney Building, Mile End Hospital, Bancroft Road, London E1 4DG
Your privacy is extremely important to us. We only use the information you provide about yourself when using this website to answer your enquiry or to help us to improve our service to you. We do not share this information with any third party except to the extent necessary to answer your enquiry if that enquiry requires the involvement of a third party. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
The information we collect
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site at www.towerhamletsccg.nhs.uk (our "Website"). This includes information provided when completing our enquiry form or submitting feedback on a consultation. This may include your name, your organisation’s name, your position, email address, business address and contact telephone number. We may also ask you for information when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- Tower Hamlets Clinical Commissioning Group may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of your visits to our site including, but not limited to, web server statistics, traffic data, location data and details of the web pages and resources that you access.
We may collect information about your computer, including where available your IP address, operating system and browser type via the web server log files, for system administration and to analyse aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
To comply with EU legislation we are required to tell you about the cookies used on this website.
A cookie is a small text file that is placed on your computer when you visit a website. Cookies help websites function usefully and can provide information to website owners.
Cookies do not place viruses on your computer and cannot run programs.
Our cookies do not provide us with any private or personally identifiable information about you. All data that is gathered is anonymous.
Some of the cookies we use collect information about how visitors use our site.
For example, one of our cookies counts the number of visitors to the site and notes which pages they visited. This anonymous information helps us to compile statistical reports, which can help us to improve the site.
Your web browser gives you the ability to accept or decline cookies. Generally, web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, if you choose to decline cookies, some useful features of this website will not work.
For example, there is the option to view this website as text only, with no graphics. The 'useTextOnly' and 'setString' cookies remember that you have chosen to view this site with no graphics. If you choose to decline cookies you will have to select the text only option every time you view a new page.
The cookies we use and what they do
|useTextOnly||This is used to store whether you are using the site in textOnly mode or not.
Persistent for three months.
|setString||This is used to store user preferences for viewing sites in textOnly mode e.g. font-size and colour.|
|ConsentMessage||This is used to store whether the site will display the consent message.
Persistent for one year.
|These cookies are used to collect information about how visitors use our site. This information can be used to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Click here for an overview of privacy at Google
Places to go to find out more about cookies
You can find out more about cookies, including how to see what cookies have been set and how to manage and delete them, at these sites:
How we protect your information
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data that you transmit to our site; any transmission is therefore at your own risk. Once we have received your information, we use strict internal procedures and security features to prevent unauthorised access.
There are facilities within this web site which allow you to type in information and send it to Tower Hamlets Clinical Commissioning Group. You should be aware that such transmissions are not subject to any encryption and could, in theory, be intercepted and read by someone. Therefore you may wish to avoid including information which you consider to be private. Any information you supply to Tower Hamlets Clinical Commissioning Group via this web site will be handled in accordance with our policies and procedures for data protection.
We also keep your information confidential. The internal procedures of Tower Hamlets Clinical Commissioning Group cover the storage, access and disclosure of your information.
How we use your information
We use information held about you in the following ways:
- To provide you with information, services that you request from us
- To carry out our obligations arising from any contracts entered into between you and us.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.
Our site may, from time to time, contain links to and from the websites of our clients and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Data protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.